2. What information we may collect

Depending on how you use Hayley's Family, we may collect the following types of information:

Information you provide directly

• your name

• email address

• account details

• information you submit through forms or support requests

• any content you choose to add within the app

Information collected automatically

• device type

• operating system

• app version

• usage information

• log data

• approximate technical diagnostic information

Information related to purchases

If the app offers subscriptions or in-app purchases, payment processing may be handled by Apple. We do not receive your full payment card details.

3. How we use your information

We may use your information to:

• provide and operate the app and website

• create and manage your account

• respond to support enquiries

• improve app performance, functionality, and reliability

• understand how users interact with the service

• send important service-related communications

• comply with legal obligations

• detect, prevent, or investigate fraud, misuse, or security issues

4. Legal bases for processing

Where UK data protection law applies, we process your personal data on one or more of the following legal bases:

• performance of a contract, where we need to provide the service you requested

• legitimate interests, including maintaining and improving our services

• compliance with legal obligations

• consent, where consent is required for a specific activity

5. How we share information

We do not sell your personal data.

We may share information with:

• service providers who help us operate the app, website, analytics, hosting, customer support, or technical infrastructure

• app platform providers such as Apple where necessary to distribute the app or process purchases

• professional advisers where reasonably necessary

• law enforcement, regulators, courts, or other authorities where required by law or to protect rights and safety